"Selling To The Bottom Line" by C.J. Hayden
"It's not enough that people want what you offer - it really has to be something that not only will they spend money to get, but they have to be able to justify that purchase to themselves and to other people. You have to provide exactly what your prospective clients need in order to make a buying decision. And the more concrete you can be about the results the client can expect, the more likely they are to buy."
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