"Sharpen Your Phone Skills" by Brenda Follis

"It's the old 'spray 'n pray' - you spray out your presentation and then pray that somebody's going to like something in that. Face-to-face you might be able to get away with that, but on the phone, we're definitely not able to get away with that because we only have a small period of time to talk to the customer."

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SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.

"The Science of Persuasion" by Dave Lakhani

"The first and the biggest area that allows salespeople to begin to deeply persuade is by telling stories. Using stories to sell is the most effective way that you can communicate with customers because it works on a subconscious level."

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SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.

"Question Your Way To Success" by Steve Waterhouse

"Questions are the essence of everything in life. Just think about it. When you want to learn something, you have to ask a question. The key to sales is not telling the client what you want them to hear. The key is to tell the client what they want to hear. But how could we possibly do that if we didn't ask questions?"

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SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.

"Keep Your Customer Talking" by Hank Trisler

"I will only lose when I am talking. Did you ever notice that a customer has never asked you to leave their office while they're talking? They don't walk out on you or hang up on you while they're talking. The only time the customers terminate the conversation is when you're talking. That's one of the keys, keep the other guys talking."


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SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.

"Think Small to Win Big" by Jill Konrath

"It's so hard today I can't even tell you. How do you get into 3M? How do I get into General Mills? How do you get into GE? You just look at these companies longingly thinking, 'If only I could get my foot in the door I could make some money this year and my boss would be off my back.' The key is to get into the company. Once you're in a large corporation you can get a lot more work."

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SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.