"Earning Customer Respect" by Chris Lytle

"One of the quickest ways to earn respect with your customers is to avoid the ten things that buyers dislike. Buyers dislike a lot of things: failure to listen; failure to make and keep appointments; lack of creativity. But the number one thing buyers dislike about sellers is lack of preparation. And the second thing is lack of interest or purpose."

CLICK TO LISTEN


SalesRepRadio is produced by The MarComm Store, leaders in the development of sales training reinforcement programs, custom corporate podcasts, learning incentive programs, robust web design and more. For more information, visit http://www.marcommstore.com/.