"Ten Commandments of Success" by Gerry Layo
"We're finding that there are these top 20% of the sales people who are getting 80% of the results out there. There are a lot of things they do that they have in common with the other better sales people. And the thing we're discovering is that the other 80% of salespeople who get only 20% of the results aren't doing these things. Success leaves clues and we need to coach the bottom 80% on the foundational ways the top pro's think and act."
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